You may assume you'll know what to do when the time comes to help your aging parents. But what happens when the call comes unexpectedly? Your mom calls from the emergency room. Your dad has fallen, and the doctors aren't sure whether he'll be able to go home. Or a neighbor calls because your mother seems confused and isn't answering her phone. Maybe you've noticed smaller changes over time, things like unopened mail, missed appointments, spoiled food in the refrigerator, or a